Trust-listing is an essential requirement for the successful implementation and usage of the SafeTitan Platform. All SafeTitan clients MUST trust-list our mail server(s) to allow the successful delivery of Mock Phishing and Training emails. This is a requirement for all mail service providers.
Trust-listing in Sophos is achieved by adding the SafeTitan IPs and domains.
Applying the following rules should allow SafeTitan’s simulated phishing emails to arrive in the target inboxes. Emails containing attachments should also be catered for based on these policies.
Procedure:
- In your Sophos Email Appliance (SEA) manager, navigate to Configuration > Policy > Allow Lists.
- Click the appropriate list to display the List Editor.
- If you have an additional spam filter in front of SEA, select the Senders tab. If you do not have an additional spam filter in front of SEA, select the Hosts tab.
- In the Add entries text box, enter each item and click Add.
- What you enter varies depending on your selection in Step 3 (Hosts or Senders).
- If on the Senders tab, enter SafeTitan Domains:
- e-messsage.com
- emesssages.com
- e-citrix.com
- ecompliants.com
- e-compliants.com
- e-faax.com
- eonline-shopping.com
- e-outlook-online.com
- e-owa.com
- evpnn.com
- e-vpnn.com
- orders-processed.com
- storage-limit.com
- docusine.com
- barclaysbanksonline.co.uk
- docs-google.com
- it-admingroup.com
- it-companyadmin.com
- it-securegroup.com
- it-securemail.com
- bitliy.co
- order-processed.com
- corp-benefits-online.com
- advanced-documents.com
- delivery-details.com
- it-communications.com
- keeper-secure.com
- If on the Hosts tab, enter SafeTitan IP Address:
- 204.220.164.253