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SafeTitan Knowledge Base
Manual Onboarding for Administrators
4
Step 1: Register an Application in the Microsoft Azure App Registration Portal
Step 2: Create an Application Secret
Step 3: Configure Permissions Required by SafeTitan
Step 4: Configure Permissions in SafeTitan Portal
SafeTitan Setup for MSPs
12
SafeTitan MSP Setup
Step 1: Understanding AD Synchronization and Authentication
Step 2: Set Up your SafeTitan MSP Admin Portal
Step 3: Create New Customer
Step 4: Create Customer Group
View all 12
Getting Started: Customer Admin
6
Getting Started on Your SafeTitan Customer Admin Portal
Configuration Checklist (Trial Accounts)
Add SafeTitan Mail Server to Allow List
SafeTitan Customer Admin Dashboard
Submitting an Online Support Request
View all 6
Adding Users: Customer Admin
5
Adding Users to the Portal
Manually Create Users
Add Users in Bulk with CSV File Upload
Active Directory Synchronization
Promote Non-Admin User to Administrator
Phishing Campaigns: Customer Admin
4
Managing Phishing Campaigns
Create Simple Phishing Campaign
Configure Reactive Training
Review Phishing Campaign
Training Campaigns: Customer Admin
3
Managing Training Campaigns
Create Simple Training Campaign
Review Training Campaign
Quiz Campaigns: Customer Admin
3
Managing Quiz Campaigns
Create Simple Quiz Campaign
Review Quiz Campaign
Mailing Service & Defense Configuration
28
Exchange and Outlook Automatic Image Download Policies
GMAIL warning users of suspicious content
Google Workspace - Email Header Trust-listing
Google Workspace/Google Apps Trust-listing
Microsoft O365 - Advanced Delivery (Phishing Simulation)
View all 28
SafeTitan Product Manual
7
SafeTitan Content Overview
Content Preview Menu Item
Manage your Organisation with Organisation Manager
How to configure your C-Suite Settings
How to Create a Smishing Campaign
View all 7
FAQ
16
Browser shortcuts to open private / incognito window
How to upload content to your SafeTitan Portal
Clearing cookies and Cache
How To: Change your Portals Time Zone
FAQ: Can I change the User Training List view?
View all 16
Phishing and Training
5
How to automatically enroll new users in existing Training Campaigns
Policy Document Training
Analysing Phish Reponses - Determining if phishing emails have been forwarded / viewed on another device(s)
Analysing Phish Reponses - Recognising false positives and how to correct
How to change the sender email address for campaigns [SPF Record]
Active Directory
5
Azure Active Directory Synchronisation
Okta Sync
People HR Sync
On Prem Active Directory Synchronization
Onelogin Sync
Single Sign On (SSO)
6
SSO with Centrify
SSO with ADFS 2016
SSO with OneLogin
SSO with Google
SSO with Okta
View all 6
How to Video Series
6
Training Campaigns - How to setup
Phishing Campaigns - How to setup
Administration - Dashboard & User Manager
Quiz Campaigns - How to setup
Smishing Campaigns - How to setup
View all 6
Partner Management
1
Partner Management - Setting up a sub organisation
PhishHuk / SOARDphish
4
PhishHuk Installation Guide / How to deploy PhishHuk Add-in
How to report a suspicious email using PhishHuk
PhishHuk Overview
SOARDphish
MS Teams App
2
Using the SafeTitan Microsoft Teams App
MS Teams Integration
SafeTitan Real Time Orchestration
6
Create a New User Real-time Response Event & Action
Troubleshooting the Orchestrator
Azure Real Time Orchestration Installation Guide
On Premise SafeTitan Orchestrator Installation Guide
Integrations
View all 6
Announcements
1
MSP account view issues
