Follow the steps below to create a new customer.

  1. Go to Customer Administration > Create New Customer.

  2. In the window that opens, add the following details:

    • Customer Name: Name of the company

    • Admin Email: The email address of the company's designated administrator. Once a new customer is added, this is the person responsible for setting up and managing users and campaigns in their company.

    • Customer's SafeTitan subdomain: Enter only the domain of the customer, without any extension. For example, if the customer is:, then you would enter only acme. When you select Submit in the next step, then this becomes the subdomain for the customer, that is:

    • Customer's sector: Business sector of your customer.

    • Country: Country in which your customer is located.

    • Customer data storage region: Location in which your customer's data is stored.

    • Max Seats: The full capacity of users that a customer has within the current license.

  3. Click Submit to create a new customer or Cancel to exit without saving details.

  4. Review AD Synchronization and Authentication to understand how this process works.

As you add customers, you may want to organize them in groups to help you manage them more easily. You may want to group them, for example, by the sectors they are in or where they are located. See Create Customer Group for help with this.