Knowledge base
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SafeTitan Knowledge Base
Manual Onboarding for Administrators
SafeTitan Setup for MSPs
- SafeTitan MSP Setup
- Step 1: Understanding AD Synchronization and Authentication
- Step 2: Set Up your SafeTitan MSP Admin Portal
- Step 3: Create New Customer
- Step 4: Create Customer Group
SafeTitan MSP Roadmap
- Introducing your Campaigns Roadmap
- Before You Start Using Your Roadmap
- Month #One of the MSP Roadmap
- Month #Two of the MSP Roadmap
- Month #Three of the MSP Roadmap
Getting Started: Customer Admin
- Getting Started on Your SafeTitan Customer Admin Portal
- Configuration Checklist (Trial Accounts)
- Add SafeTitan Mail Server to Allow List
- SafeTitan Customer Admin Dashboard
- Submitting an Online Support Request
Customer Admin Settings
- Settings Menu
- Manage Organisation Settings
- Configure Phishing Email Settings
- Manage Campaign Settings
- Configure C-Suite Settings
Adding Users: Customer Admin
Phishing Campaigns: Customer Admin
Training Campaigns: Customer Admin
- Training Manager
- Managing Training Campaigns
- Create Training Campaign
- Review Training Campaign
- Set Up Automatic Enrollment for your Training Campaign
Quiz Campaigns: Customer Admin
User Manager: Customer Admin
- User Manager
- Adding Users to the Portal
- Manually Create Users
- Promote Non-Admin User to Administrator
- Add Users in Bulk with CSV File Upload
Using PhishHuk: Customer Admin
Mailing Service & Defense Configuration
- GMAIL warning users of suspicious content
- Google Workspace - Email Header Trust-listing
- Google Workspace/Google Apps Trust-listing
- Microsoft O365 - ATP Advanced Delivery (Phishing Simulation)
- Microsoft O365 - Automatic Download Images - Group Policy/OCT
SafeTitan Integrations
- Real-Time SIEM Integration
- LogRhythm Integration
- Splunk Integration
- MS Sentinel Integration
- Logpoint Integration
SafeTitan Real-Time Response Events
SafeTitan Azure Real-Time Orchestrator Installation
SafeTitan On-Premise Orchestrator Installation
- Prerequisites
- On-Premise Components Overview
- Architecture of Real Time Response Process
- On-Premise Orchestrator Installation
- Site Certificates
SafeTitan Product Manual
- SafeTitan Content Overview
- Content Preview Menu Item
- Manage your Organisation with Organisation Manager
- How to configure your C-Suite Settings
- How to Create a Smishing Campaign
FAQ
- Offboarding from SafeTitan
- Browser shortcuts to open private / incognito window
- How to upload content to your SafeTitan Portal
- Clearing cookies and Cache
- How To: Change your Portals Time Zone
Phishing and Training
Active Directory
Single Sign On (SSO)
View all (6)How to Video Series
- Training Campaigns - How to setup
- Phishing Campaigns - How to setup
- Administration - Dashboard & User Manager
- Quiz Campaigns - How to setup
- Smishing Campaigns - How to setup