Go to the MSP Admin Dashboard to access the tasks related to managing customers, campaigns and reports, which are described below.
In Customer Administration you can create new customers, manage existing customers and export customer data.
In this section, you can put your customers into groups based on the sectors they belong to, their locations, or any way that helps you manage them more easily. Existing customer groups can also be viewed, edited and deleted here.
Phishing is a type of online fraud to trick people into providing sensitive information, such as usernames, passwords, and credit card details. The perpetrator pretends to be a trustworthy individual or entity. You can create phishing campaigns in this section to learn more about the cyber security awareness of your customers. If you wish, you can include Reactive Training for your customers, and enroll high-risk users automatically in phishing awareness training.
In the Training campaign section, you can create and schedule training campaigns for customers.
Automated reports can be generated following the end of phishing and training campaigns. You can also schedule MSP Campaign Reports and Customer Campaign Reports for a specific period of time.
The MSP Portal shows a list of customers whose licenses are due to expire within the next two months. This is helpful as you can identify the customers who need to renew their licenses.
It's organized as follows:
Customer Name: Name of the customer
Expiration date: The Date-Month-Year of the license expiry
Days left: Number of days before the license expires
In the Customers section, you can see a graphic representation of customers, users and campaigns, as follows:
Global users: Number of active users across all customers for the current license
Local users: Number of active users within the MSP organization for the current license
Max Global Users: The full capacity of users for all customers within the current license
Max Local Users: The full capacity of users within the MSP organization for the current license
Customers: Number of companies managed by the MSP
Campaigns: Number of active phishing campaigns
Training Campaigns: Number of active training campaigns